Grandma’s internet refrigerator [post 36/100]

Since it’s International IoT Day today, I thought I’d write something about… IoT. The other day, Alex Deschamps-Sonsino tweeted something that’s been tugging at the corner of my mind since I read it: As usual, I agree wholeheartedly (with all 5 of her points), but this one resonates for a reason that might or might not be what she intended …

Getting it together (the important business of cross-platform design) [post 35/100]

Remember the old days of design for mobile? I mean before the iPhone, when all we had were dumbphones and WAP? That was a gigantic pain in the arse. Screens were tiny, data connections were slow, touch screens were nonexistent. We had to very carefully select which portions of a web site we’d offer in the WAP version – if …

Literature & the value of values [post 34/100]

I spend rather a lot of money on Amazon, as do an enormous number of people. But for the last year and a bit I’ve been trying not to spend as much money there on books. There is no doubt that Amazon offers supreme convenience, and thanks to my travel schedule and a healthy dose of laziness, that has a …

Square pegs, dodecahedral holes (part 2) [post 32/100]

Yesterday I wrote about the idea that we might be able to change the way we think about employment – building roles that suit people’s skills, rather than forcing them into boxes that might not be the right shape for them. That came out of a chat I had last week with David Nordfors, the mastermind behind i4j. We talked …

Unauthorised Agents, continued [post 30/100]

Yesterday I posted about a pretty awful experience that I, and everyone in my address book, have just experienced at the hands of RareBridge. As I wrote at the end of that post, I emailed the CEO, Simon Gregory, to let him know what I thought of his activity. Later last night, I received a reply. He apologised “for any …

Good help is hard to find [post 26/100]

In 2009, Air France suffered the deadliest crash in its history. The short story is that due to a fairly common sensor failure, the autopilot disengaged. Pilots then made a series of questionable decisions that ultimately led to the crash. So, who’s at fault, was the question? Should it be blamed on the human pilots or the technology that failed? …

Waste not, want not (the mystery of the design-resistant startup) [post 25/100]

One of the students in the session I taught on Wednesday night – a super-bright 21 year old working for a startup – said he’s grown frustrated with the attitudes in the startup community, which always seem to demand a quite narrow “value proposition” defined more in business terms than in human terms. I’ve noticed this too of course, and …

Uber: another side to the story (part 2) [post 24/100]

Yesterday I started a post about what lies under the usual Uber arguments. Today it continues… 4. Uber shows you (the gaps in) the local market In London, UberEx is almost always a better experience than the local minicab company. Having spoken to loads of Uber drivers, I now know that the best of them are refugees from the minicab …

Uber: another side to the story (part 1) [post 23/100]

I can’t seem to get away from Uber lately – if it’s not another article on its disruptive genius or its double-digit-billions valuation, it’s another article about its equally disruptive misogyny. While both of these are valid discussions, I think there’s more to the picture than I see in a lot of the stories about the former (I’m not arguing …